(Series 29, ep.20) Holby A&E was being inspected by a team of inspectors, including Dr Dylan Keogh. Despite having previously worked at the department and living on a boat with one of the staff, he is actually a robot so can be relied upon to be objective.
Nevertheless, it wasn’t a day when you’d want a reception area full of clowns and a staff member (Lofty) with a clown phobia. Not the day either for the department’s IT system to catastrophically fail.
This failure was down to Robyn inserting a strange USB stick into the computer. Not her brightest move, but she thought it would give a clue to the identity of a patient who’d just gone walkabout. All it did was to knacker the computers, phones, pager system and just about anything of any use apart from Honey’s refreshment trolley (which is analogue).
The USB stick belonged to Riaz (Naveed Choudhry, AKA Tariq off of Waterloo Road), a hi-tech Robin Hood who stole from cash machines and stuffed the proceeds through the letterboxes of the Farmead Estate. Sadly he didn’t have time to get to Big Mac’s letterbox (Big Mac is still strapped for cash and had to help himself to more beans and mandarin segments from the food bank cupboard), because he was too busy collapsing with a heart problem. Later on he started throwing cash around the waiting room (which actually put a smile on the faces of some of the clowns) – but once again Big Mac failed to benefit, as he was spotted trying to trouser a £20.
The IT problem was fixed by Max (with help from Riaz), and Zoe was impressed. “You’re not just a porter,” she told him. Not the most gushing compliment he’s ever received, I’m sure, but there was something about Zoe’s tone of voice when she said it. At the end of her shift she went out to find a trail of lighters. Max likes to express his love for her via the medium of smoking paraphernalia. “Dare I ask what’s the occasion?” she dared ask him. “You,” he said. “It’s always you.” Well darn me if that wasn’t the most romantic Zoe moment since she and Nick Jordan had a twilight hot dog together. Max had even refilled her lighter (literally as well as metaphorically). “Some flames aren’t meant to go out,” said Zoe, warmly (literally as well as metaphorically).
If only things were equally harmonious between Connie and… well, Connie and everybody, really. Dylan told her there’d been complaints about her management style, so she immediately assumed Rita had been moaning about her. It was actually still fallout from the Hayley Blake business, but Connie and Rita are firm enemies now. Connie also locked horns with Cal, who admittedly had disappeared mid-shift for what Ethan accurately described as a “booty call” with girlfriend Taylor. And he did do a broncoscopy when Connie had told him not to. But it was a successful broncoscopy and he didn’t kill anyone. On a shift like the one they’d just had, that was quite a result – and almost as miraculous as Lofty overcoming his clown phobia and learning to juggle.